Dental Front Office Coordinator - Parkway Dental
About The Position
At Parkway Dental, we are Albuquerque's premier cosmetic and family dental practice. We take pride in providing state-of-the-art restorative treatments with patient-first care to help our community build healthy, confident smiles. We value teamwork, continuous improvement, and a supportive culture. If you are passionate about customer service, eager to learn, and want to be part of a vibrant team, we would love to meet you! We are seeking a dynamic, organized, and friendly Front Desk Coordinator to be the welcoming face of our practice. In this critical role, you will create a positive first impression for our patients, manage daily administrative operations, and ensure our office runs seamlessly. No prior dental experience is required-we are fully prepared to train the right candidate with a great attitude!
Requirements
- Exceptional verbal and written interpersonal communication skills.
- Strong multi-tasking capabilities, a detail-oriented mindset, and solid time-management skills.
- Comfortable learning new computer software and handling multi-line phone systems (training on dental software will be provided).
- A positive attitude, strong reliability, and a passion for working collaboratively in a team environment.
Nice To Haves
- Previous experience in customer service, hospitality, retail, or a general office environment is a major plus, but not required.
Responsibilities
- Greet patients with a warm, professional smile and efficiently manage the check-in and check-out processes.
- Optimize and manage appointment calendars to ensure efficient use of our providers' time.
- Answer multi-line phone calls with professionalism, address patient inquiries, and manage office correspondence.
- Coordinate with dental insurance companies, verify patient benefits, and assist with claim processing.
- Maintain accurate, precise, and confidential patient records within our practice management software.
- Assist in tracking office inventory, ordering front-desk supplies, and keeping the reception area neat and welcoming.
Benefits
- Health options
- Paid time off
- Dental perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
