Experienced Dental Front Office Assistant
StoneCreek Dental Care•Homewood, AL
•Onsite
About The Position
We are seeking an experienced Dental Front Office Assistant to join our team for a full-time position. The role involves managing patient check-in and check-out, handling phone calls, scheduling appointments, entering patient information, collecting payments, and assisting with insurance processing. The ideal candidate will provide excellent customer service and effectively resolve patient issues.
Requirements
- Minimum 1 year paid Dental Front Office experience (not including externship)
- Ability to multi-task while being accurate
- Excellent customer service skills
- Excellent telephone etiquette
- Demonstrated history of providing compassion, empathy, and respect when interacting with patients regarding dental concerns
- Tireless work ethic to create an uplifting, comfortable treatment environment
Responsibilities
- Greeting and checking patients in and out
- Making outbound and taking inbound phone calls
- Scheduling appointments
- Entering patient demographic information into the computer
- Responsible for collecting copays and deductibles
- Assisting in the insurance processing management
- Providing excellent customer service
- Properly resolving problems
Benefits
- 10 days yearly Paid Time Off
- 7 yearly Paid Holidays
- Company Provided Scrubs
- Company Paid Life & ADD Insurance
- Free Dental Care (excluding lab fees) for Employee & Qualifying Dependents
- Medical Insurance
- Voluntary Vision Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
- Voluntary Life and ADD Insurance for Employee & Qualifying Dependents
- 401k with matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
