Dental Front Desk

Dentologie•Seattle, WA

3d•$18 - $22•Onsite

About The Position

The Ballard Dentologie dental practice is seeking a full-time Front Desk Concierge. This role is key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care. This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!

Requirements

Minimum 1-year dental/medical front desk experience required
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Excellent patient care.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.

Nice To Haves

Someone who understands the extra efforts and attention to detail.

Responsibilities

Professionally greet and communicate with patients (both written and verbal)
Provide a Positive 10-star Patient Experience!
Schedule and confirm appointments.
Present accurate treatment plans to patient and answer all corresponding questions.
Accept payment for services and accurately post to ledger.
Answer phones, texts and emails in a timely and professional manner
Communicate and follow up with staff and patients.
Handle confidential medical information with discretion.
Check in lab cases.
Share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff & patients.
Assist with training new members of the team as needs.