Dental Front Desk Scheduler - Huguenot

Virginia Family Dentistry•Midlothian, VA

1d•$18 - $24•Onsite

About The Position

Virginia Family Dentistry is looking for an experienced Front Desk Scheduler to join our Huguenot team! The pay range is $18-$24/hour based on experience. Typical work hours are 8 am-5 pm Monday-Friday. Front desk team members perform routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, inquiries, scheduling appointments, and record-keeping. The scheduler is responsible for maintaining an efficient and productive schedule.

Requirements

1 year or more of dental office experience
Excellent communication skills
Time management
Confidentiality
Attention to detail
Teamwork

Responsibilities

Review schedules daily to fill any open appointment times. Monitor changes continuously throughout the day as schedule changes to fill open times
Confirm, schedule, and follow up on unscheduled appointments
Greet patients, answer telephones, and check office emails daily
Run necessary patient reports and make follow up and treatment calls
Ensure all patient appointment information is up to date including updated insurance information, current address, phone number, email, time allowed for the appointment, and if there are any past due balances
Partner with insurance coordinator on any pre-treatment cost estimates or insurance needs to be updated
Communicate with accounts receivable coordinator if there is a balance due or financial arrangement need to be made
Partner with the specialist or hygiene coordinators as needed
Review treatment plans with patients to give an understanding of the treatment needed and the insurance coverage of that treatment
All other duties as assigned