Dental Front Desk Receptionist - Staples Mill

Virginia Family Dentistry • Glen Allen, VA

1d • $17 - $22 • Onsite

About The Position

Virginia Family Dentistry is looking for an experienced Front Desk Receptionist to join our Staples Mill team! This position is also called the "Greeter." The Front Desk Receptionist performs routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, first point of contact for any patient inquiries, assisting with scheduling appointments, and record-keeping.

Requirements

• 1 year or more of receptionist experience.
• Excellent communication skills
• Time management
• Confidentiality
• Attention to detail
• Teamwork

Nice To Haves

• Dental office experience highly preferred.

Responsibilities

• Answers central telephone system and directs calls accordingly
• Makes outgoing calls to patients for appointment reminders, rescheduling, and missed appointments
• Check patients in on time and ensure schedule flows on time by communicating with clinical staff and management
• Make updates to existing patient accounts and open any new patient accounts
• Scanning patient documents into the document center, including new patient identification, insurance cards, new patient paperwork, treatment plans, and other documents as needed
• Maintain a clean overall reception area appearance, ensure restrooms are clean and fully stocked, stock office supplies, and keep supply areas orderly
• Assist all dental lab delivery persons by receiving all incoming lab cases and cases that are due to go out
• Check office emails daily
• Prepare charts for upcoming appointments

Benefits

• 401(k) profit sharing
• dental and orthodontic care
• health insurance
• paid time off
• paid holidays
• paid uniforms
• vision insurance
• disability insurance
• life insurance
• wellness benefits
• continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed