Dental Front Desk Coordinator

Leading Edge Specialized Dentistry•Lower Merion Township, PA
•Onsite

About The Position

Dental365 is hiring a Dental Front Desk Coordinator for Main Line Periodontics & Dental Implants in Bryn Mawr, Pennsylvania. Front Desk Coordinators help shape the patient experience by providing welcoming, attentive service and supporting the efficient operation of the practice. The role includes greeting patients, handling calls and messages, managing appointments and records, collecting co-payments, verifying insurance eligibility, and responding to billing or financial questions. The position is scheduled Monday through Thursday, 7:00 a.m. to 4:00 p.m. The practice describes its environment as modern and designed for patient comfort, with cutting-edge technology and a supportive culture that emphasizes health over sales and does not impose production quotas. The company supports employee career growth and promotes an inclusive, equal-opportunity workplace.

Requirements

  • Prior dental experience is required.
  • A resume demonstrating a consistent and stable employment history.
  • Exceptional organizational skills to manage multiple tasks efficiently.
  • Flexibility to adapt to varying schedules as required.
  • Strong interpersonal communication skills.

Nice To Haves

  • Experience working in periodontics.

Responsibilities

  • Warmly greet and welcome patients, providing a high level of concierge care.
  • Answer phones promptly and respond to messages.
  • Manage schedules by entering and confirming patient appointments.
  • Enter new patient records and accurately update ledgers in Denticon.
  • Collect co-payments and verify PPO/FFS insurance eligibility.
  • Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
  • Assist with other office duties as directed by the Practice Manager.

Benefits

  • Competitive compensation.
  • Flexible health and vision insurance plans.
  • 401(k) retirement plan with employer matching.
  • Accrue up to three weeks of paid time off, plus an annual self-care day.
  • Heavily discounted in-house dental services for the employee and immediate family.
  • Additional fringe benefits and ongoing perks.
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