Dental Front Desk Coordinator

Star Dental Partners•Columbus, GA
•Onsite

About The Position

Adams Family and Cosmetic Dentistry in Columbus, GA is looking for an enthusiastic and experienced Dental Front Desk Coordinator to join their team. The ideal candidate is outgoing, friendly, and understands the importance of creating a warm, welcoming experience for every patient. This is a busy role that requires someone who can multitask, stay organized, communicate confidently, and keep things moving while maintaining a friendly and professional demeanor. The practice is built around treating patients like family, providing comprehensive, personalized dental care in a warm and welcoming environment. They foster a collaborative, team-oriented environment where dental professionals have opportunities for clinical and professional development.

Requirements

  • High school diploma required
  • 2 years Dental front office experience required
  • Knowledge and ability to execute Insurance Verifications, Claims Management
  • Confident and skilled in dental treatment case presentations
  • Computer proficiency and ability to learn new programs
  • Exemplary customer service and interpersonal skills
  • Experienced in creating scheduling productive and efficient provider schedules
  • Positive attitude and professional demeanor
  • Outstanding verbal and written communication skills
  • Strong multi-tasking and organizational skills
  • Ability to collaborate with a team
  • Self starter, quick learner, reliable
  • Prolonged sitting and standing as needed
  • Ability to lift up to 10 lbs.

Responsibilities

  • Welcome and greet patients for positive first impressions
  • Patient check in/out
  • Appointment scheduling
  • Coordinating patient payments
  • Answers incoming calls
  • Confirm appointments
  • Confirming patient information and gathering needed patient documentation
  • Brief patients on treatment plans and practice’s policies
  • Presenting treatment plans
  • Knowledge of case acceptances, budgeting, and insurance

Benefits

  • Monthly Team Member Incentive Bonus
  • 401K
  • Paid Time Off
  • Paid Company Holidays, Bereavement, and Jury Duty
  • Paid Basic Life & AD&D insurance
  • Medical
  • Dental
  • Vision
  • Short Term Disability
  • Pet Insurance
  • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
  • Patient-centric community approach
  • Work/life balance
  • Opportunity for career growth
  • Professional development and support with continuing education
  • Strong business and operational teams
  • Employee Assistance Program (EAP) for all employees and their household
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