Dental Front Desk Coordinator

Dental365 • Middlesex, NJ

4d • Onsite

About The Position

At Dental365, our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care. Dental365 is a leading and distinguished dental organization, led by dentists, that was founded in 2014. We are reshaping the way patients experience dental care by placing patients and providers at the core of our approach. We are looking for motivated change-makers looking to build a lifelong career in dentistry.

Requirements

• Prior dental experience is preferred. Open to candidates with strong healthcare and/or customer service experience!
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Generous Compensation
• Flexible Health and Vision Insurance Plans
• 401(K) Retirement Plan with Matching
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed