Dental Front Desk Business Assistant

Robinwood Dental • Hagerstown, MD

10d • Onsite

About The Position

Robinwood Dental Center is seeking a full-time Front Desk Business Associate to join our welcoming and patient-focused team in Hagerstown, MD. As a Dental Front Office Business Assistant, you will help patients and team members keep the office running smoothly. Your friendly and professional demeanor will help create a positive final impression for each patient visit while supporting lasting patient relationships, return visits, and referrals.

Requirements

• High school diploma or equivalent required
• Experience using electronic patient record software
• Basic math skills
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize effectively in a fast-paced environment
• Professional, positive, and dependable work ethic
• Ability to work independently and as part of a team
• Proficiency with basic computer applications and office technology

Nice To Haves

• Previous dental front desk experience preferred but not required

Responsibilities

• Schedule appointments and follow up with patients
• Review pre-authorizations with patients
• Prepare and review financial contracts with patients
• Coordinate with dentists and clinical staff to maintain an efficient schedule
• Perform general office support and administrative tasks
• Contribute to a positive patient experience through a calm, caring, and professional demeanor
• Collaborate with clinical and administrative team members to support daily operations

Benefits

• Uniforms provided by Robinwood Dental
• Health insurance (High Deductible Plans) through CareFirst
• Employee and eligible family member dental services
• Voluntary AFLAC plans
• Paid Time Off (PTO)
• Paid Sick Leave
• Paid Holidays
• 401(k) Retirement Savings Plan with up to a 4% employer match
• Supportive team environment and positive workplace culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED