Dental Director

Marin City Health and Wellness Center•San Francisco, CA

19d•$175,000 - $220,000

About The Position

The Chief Dental Officer oversees the quality, continuity, and appropriateness of the Marin City Health and Wellness Center (MCHWC) dental program and services. Working closely with the Chief Executive Officer and Chief Operating Officer, the role provides clinical and administrative leadership, oversight, and coordination for dental providers, staff, and volunteers, and ensures patient care is efficient, effective, evidence-based, caring, competent, and culturally appropriate. The Chief Dental Officer represents MCHWC in dentistry-related matters with other agencies, medical groups, institutions, and the community. As a member of the MCHWC Management Team, the role works with the Board of Directors and executive and clinical leaders to advance the strategic plan and fundraising initiatives. The position manages the dental program’s day-to-day operations across all sites, with assistance from the Dental Director at the Marin City site. It leads quality improvement and assurance efforts, develops the annual dental program budget, evaluates contracts, develops or approves treatment protocols, supervises dental staff, and supports compliance, credentialing, chart review, and patient grievance processes. The role supervises the Dental Director, Dental Assistant/Registered Dental Assistant, and Dental Coordinator.

Requirements

D.D.S. or D.M.D. degree.
Current license to practice in the State of California.
Valid DEA Certificate.
Current CPR (BLS) certification.
Experience working in an outpatient health clinic or office setting.
Demonstrated experience developing and implementing quality improvement programs.
Experience administering community health programs and supervising staff.
Demonstrated experience with an EHR system.
Excellent customer service and communication skills.
Strong verbal, written, and interpersonal skills.
Strong understanding of organizational dynamics, problem-solving skills, and ability to manage conflict productively.
Ability to understand and apply guidelines, policies, and procedures.
Mission-driven and passionate about community health issues.

Nice To Haves

Experience in a community health center setting working with underserved populations.

Responsibilities

Participate in strategic and vision planning for the dental department.
Manage general and day-to-day operations of the MCHWC dental program across all sites, with assistance from the Dental Director at the Marin City site.
Develop, implement, and maintain quality improvement and quality assurance programs.
Develop the annual dental program budget.
Evaluate dental contracts with insurance companies and vendors.
Develop, implement, and/or approve treatment protocols.
Supervise dental staff, including selecting, orienting, training, coaching, mentoring, disciplining, and conducting timely performance reviews.
Oversee medical chart reviews and chart audits.
Participate in resolving patient grievances regarding clinic operations and staff, and in peer reviews.
Participate in developing and assessing dental clinic plans and program goals, providing input into budget development as needed.
Ensure compliance with requirements set by regulatory entities and grant funders.
Oversee clinic staff credentialing in conjunction with administration.
Attend staff meetings, in-service meetings, Board of Directors’ meetings, and trainings as required.
Represent MCHWC to agencies, medical groups, institutions, and the community regarding dentistry.
Work with the Board of Directors and MCHWC leadership to meet strategic-plan goals and fundraising initiatives.