Dental Director

HAMILTON HEALTH CENTER INC•Harrisburg, PA

4d•Hybrid

About The Position

The Dental Director is responsible for the leadership, oversight, and strategic direction of Hamilton Health Center’s Dental Department across multiple service locations. This role ensures the delivery of high-quality, patient-centered dental care while maintaining operational efficiency, regulatory compliance, and alignment with organizational goals. The Dental Director plays a key leadership role in driving clinical excellence, expanding access to care, supporting provider performance, and advancing the organization’s mission within a Federally Qualified Health Center (FQHC) environment.

Requirements

Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited program
Active license to practice Dentistry in the Commonwealth of Pennsylvania
Board certification or eligibility through the American Dental Association
Minimum of three (3) to five (5) years of progressive leadership experience in a dental or clinical setting
Demonstrated experience managing clinical operations, staff performance, and compliance
Strong knowledge of dental practice management and regulatory standards
Proven leadership, coaching, and conflict-resolution skills
Ability to manage multi-site operations and competing priorities
Strong analytical and organizational skills with the ability to utilize data for decision-making
Excellent written and verbal communication skills
Ability to maintain confidentiality in compliance with HIPAA
Demonstrated professionalism, sound judgment, and ethical decision-making

Nice To Haves

Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare organization
Knowledge of Joint Commission standards and regulatory survey processes
Experience with budgeting, productivity metrics, and revenue cycle performance
Bilingual (Spanish)

Responsibilities

Provide leadership, supervision, and oversight of all dental providers and clinical staff
Ensure delivery of high-quality, patient-centered dental services across all locations
Oversee clinical performance, peer review processes, and provider evaluations
Develop, implement, and maintain dental policies and procedures
Ensure compliance with Joint Commission, OSHA, and all regulatory standards
Collaborate with leadership on operational planning, staffing models, and patient flow optimization
Monitor productivity, performance metrics, and departmental outcomes
Partner with Finance and leadership to develop and manage departmental budgets
Support revenue cycle initiatives and departmental financial performance
Lead recruitment, onboarding, and development of dental staff in collaboration with Human Resources
Investigate and respond to patient complaints in accordance with organizational policy
Serve as Dental Radiation Safety Officer and ensure compliance with applicable regulations
Prepare reports, participate in leadership meetings, and support strategic initiatives
Provide direct patient care as needed, consistent with credentials and privileges