Dental Central Billing Representative I

First Choice Community HealthcareAlbuquerque, NM

About The Position

Under the supervision of the Central Billing Manager who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by timely and accurate entry of all charges for services provided at all locations.

Requirements

  • High School Diploma or GED
  • Must be able to work in a high-volume environment
  • Ability to operate 10-key numerical pad by touch
  • Experience in a multispecialty clinic setting.

Nice To Haves

  • Coding and Billing Certificate.
  • Knowledge of CDT, Dental Terminology, ICD-10 Preferred.
  • Familiarity with insurance and reimbursement processes preferred.
  • Good telephone etiquette and organizational skills.
  • Able to handle diversified duties.

Responsibilities

  • Review patient encounters for charge accuracy as needed including encounter rate and self-pay discount codes.
  • Monitor and review site unbilled encounters and assist, when necessary, to meet mutual daily and weekly deadlines.
  • Meet all EOM (end of month) closing activities and deadlines.
  • Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries.
  • Complete bad debt process based on FCCH procedure.
  • Responsible for all other duties as assigned.
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