Dental Assistant

North Shore Community Health Inc•Gloucester, MA

8d•$21 - $30•Onsite

About The Position

North Shore Community Health (NSCH) is seeking a full-time Dental Assistant for its Peabody Family Health Center. This role involves working chairside with dental providers to assist in the provision of dental services. NSCH is a leading community health organization dedicated to providing comprehensive, culturally sensitive care across primary care, dental services, behavioral health, and more. The organization operates service sites in Gloucester, Peabody, and Salem, as well as school-based health centers. NSCH values diversity and encourages applications from individuals who reflect the communities they serve. They offer a supportive and rewarding work environment with a range of benefits, including health and wellness programs, tuition reimbursement, and loan forgiveness opportunities, all available from the start of employment.

Requirements

A minimum of a High School Diploma/GED
Dental Assistant and Radiology Certificate required
Three years’ experience as a dental assistant
Good working knowledge of dental equipment and terminology, OSHA, and safety compliance
Ability to work well under pressure in a fast-paced dental environment
Superior customer service skills, excellent interpersonal and communication skills.
Detail-oriented, organized, professional, and able to multitask.
Good working knowledge of EPIC/WISDOM.
Maintains strict adherence to the NSCH Confidentiality policy.
Ability to be courteous, efficient, effective, and patient in a fast-paced environment
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts the success of the team above one's own interests.
Ability to work in a culturally diverse environment
Excellent communication and interpersonal skills
Maintains a high level of customer service with both patients and coworkers
Ability to travel to other NSCHI sites for meetings and clinical coverage as needed is required.
All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and pre-hire paperwork.

Nice To Haves

Bilingual in Spanish/Portuguese and English is a plus
Preference will be given to qualified bilingual/bicultural individuals who can speak Spanish and/or Portuguese.

Responsibilities

Prepares treatment room for patient by following prescribed procedures and protocols. Provide the patient with proper consent forms before treatment. Obtain and record vitals, including blood pressure.
Prepares patient for dental treatment by welcoming, comforting, seating, and draping the patient.
Provides information to patients and employees by answering non-clinical questions and requests.
Provides instrumentation by sterilizing and delivering instruments to the treatment area, positioning instruments for the dentist's access, suctioning, and passing instruments.
Provides materials by selecting, mixing, and placing materials on instruments.
Complies with all infection control procedures and OSHA regulations to maintain a safe and clean working environment by decontaminating treatment rooms and sterilizing all instruments after each use.
Provides diagnostic information to the provider by exposing radiographs, pouring, trimming study casts.
Keeps the operatory and other clinical areas clean and well-stocked.
Assists the dentist in managing dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
Educates patients by giving postoperative instructions. Per provider direction.
Documents dental care services by charting in patient records.
In collaboration with the Dental team, maintains operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Schedules accurate dental appointments.
Provides exemplary customer service; treats patients and coworkers with courtesy and discretion.
Maintains good standing with DA license. Earn 12 credits per 2-year cycle. Records of credits to be given directly to DOM.
Other duties as assigned.