Dental Assistant

San Jose ClinicRosenberg, TX

About The Position

We are seeking a dedicated, self-motivated Registered Dental Assistant to join our San Jose Clinic Dental Team at our Fort Bend Clinic. The ideal candidate is a reliable, detail-oriented professional who works well independently and collaboratively, maintains a polished and professional appearance, and consistently represents the clinic in alignment with our mission, values, and standards. This individual will contribute to efficient care delivery through a combination of clinical support, administrative responsibilities, patient education, and strong interdepartmental communication.

Requirements

  • High School Diploma or equivalent
  • Graduate of an accredited Dental Assistant program
  • Registered with the Texas Board of Dental Examiners to perform radiographs
  • Must have a minimum of 1 years experience in chair side and 4 handed dentistry, including records management and sterilization.
  • Hold and maintain current CPR-BLS certification.
  • Possesses excellent knowledge of general dentistry procedures.
  • Ability to operate computer, copier, and fax machine.
  • Experience with Microsoft Office and practice management system software applications.
  • Knowledge of standard office policies and procedures.
  • Knowledge of insurance and eligibility requirements.
  • Can demonstrate effective verbal and written communication skills.
  • Can demonstrate effective customer relation skills, working with diverse populations, often in stressful fast paced environments.
  • Can demonstrate organizational skills, multi-tasking, and effective use of time.
  • Ability to work independently and use good judgment in work prioritization
  • Ability to complete difficult/complex tasks.
  • Ability to follow oral and written instructions.
  • Ability to communicate with dental terminology in English and Spanish required.
  • Ability to sit, stand, bend and stoop for (long) periods of time.
  • Ability to exert up to 50 pounds of force occasionally/frequently.
  • Ability to work in a stressful environment.
  • Ability to respond to emergency/crisis situations.
  • Exposure to noise.
  • Exposure to blood and/or body fluids.

Responsibilities

  • Consistently maintain a professional appearance and demeanor that reflects the organization's mission, values, and cultural diversity initiatives.
  • Demonstrate excellent customer service and communication skills in all patient and team interactions.
  • Protect patient confidentiality and handle all information in accordance with HIPAA regulations.
  • Promote a respectful, inclusive, and team-oriented work environment.
  • Provide chair-side assistance to dentists & hygienists during procedures, complex treatments, and special tests.
  • Prepare operatories for daily patient care by cleaning, sanitizing, and performing basic equipment maintenance.
  • Sterilize instruments, prepare dental trays, and ensure adequate supply levels, including distilled water preparation.
  • Maintain a clean, organized, and well-equipped clinical environment.
  • Record patient medical and dental histories, take and chart vital signs, obtain radiographs, and secure necessary consent forms before treatment.
  • Assist with emergency measures for adverse patient events during treatment.
  • Reinforce post-treatment care instructions and help explain treatment plans, including patient financial responsibilities.
  • Monitor and manage the return of prosthodontic appliances from the lab to ensure timely availability for patient appointments.
  • Ensure all clinical documentation is complete and accurately entered into the Electronic Health Record (EHR) and practice management system.
  • Understand and adhere to OSHA, HIPAA, and all applicable federal, state, and institutional safety and privacy standards.
  • Register and check in patients for appointments in accordance with training and established procedures.
  • Verify completion of necessary forms and documentation, providing clear explanation as needed.
  • Perform scheduling duties, including appointment creation, confirmation calls & texts, waitlist management, and scheduling future appointments.
  • Update and maintain patient account details and eligibility information in the EHR system.
  • Accurately process patient payments, reconcile daily cash drawers, and enter payment details into the system.
  • Provide professional, courteous support via phone, email, and in-person interactions.
  • Triage calls, respond to patient concerns, and route calls appropriately for clinical or emergency needs.
  • Manage dental referrals to specialty services, documenting all related actions in the EHR.
  • Collaborate as an active member of the Dental Team across Fort Bend and Midtown locations.
  • Work with other departments to ensure coordination of care and shared responsibilities.
  • Attend team meetings and support departmental and organizational goals.
  • Advocate for patients and serve as a liaison across departments to promote access and satisfaction.
  • Uphold all clinic policies, procedures, quality assurance, infection control, and safety standards.
  • Perform additional related duties as assigned in support of clinic operations and patient care.
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