Dental Assistant
About The Position
Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. Reporting to the Dental Hygiene Manager and under the supervision of a licensed Dentist, the Dental Assistant I will carry out fundamental and supportive dental procedures. Following the completion of on-the-job training, responsibilities include exposing, processing, and assessing dental radiographs, as well as implementing infection control and occupational safety measures. Conducts financial assessments, manages, and directs phone calls, schedules and confirm patient appointments and changes as necessary. Leverages industry knowledge and best practices to promote the mission and vision of Howard Brown Health as well as supports culture enhancement and management efforts.
Requirements
- High School Diploma or equivalent.
- Current BLS/CPR certification for Healthcare Providers.
- Minimum one (1) year of customer service required.
- Proven self-awareness and effective time management skills, particularly during high-traffic periods.
- Competent in maintaining cordial and professional relationships with dentists, colleagues, and patients.
- Demonstrated exceptional attention to detail in maintaining accurate and current information.
- Well-versed in dental procedures with the ability to clearly explain them to patients.
- Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ) and HIV+ patients.
- Ability to speak audibly and listen actively.
- Ability to use computers, telephones, and other office equipment.
- Ability to sit for extended periods of time.
Nice To Haves
- May require periodic travel.
Responsibilities
- Sterilizes and disinfects dental instruments and equipment in accordance with established infection control protocols.
- Exposes, processes, and assesses dental radiographs for diagnostic purposes.
- Removes loose, broken, or irritating orthodontic appliances on a patient of record for the purpose of eliminating pain or discomfort.
- Ensures that all instruments are properly maintained, organized, and ready for use.
- Sets up instrument trays for various dental procedures, ensuring that all necessary tools and materials are readily available for the dentist.
- Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
- Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
- Takes and records medical and dental histories and vital signs of patients.
- Records treatment information in patient records.
- Schedules appointments, maintain records, manually or using computer.
- Maintains an organized and well-stocked dental operatory to facilitate efficient workflow during dental procedures.
- Provides information to patients and employees by answering questions and requests.
- Safeguards confidentiality of the medical charts/records and complies with all local, state, and federal laws pertaining to medical records.
- Participates in all required team meetings and continuing education in-services.
- Participates in emergency preparedness plan as dictated by the policy and procedures.
- Performing other duties as assigned.
Benefits
- 3-weeks paid vacation and 1-week of personal time
- 12 accrued sick days per year
- 9 paid holidays, including Juneteenth
- PTO Exchange allows employees to turn unused PTO into liquid assets
- Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
- BCBS HMO, PPO, and PPO Select Plans
- EyeMed Vision premium
- 401k program with up to 5% employer match after 90 days
- Employer-paid basic life insurance valued at one times the annual salary
- Voluntary Life and AD&D, and Short-term and Long-term disability
- Up to $720 pre-tax commuter and parking benefit account
- Flexible Spending Accounts for healthcare and dependent care
- Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
- Employee Assistance Program with 5 employer-paid counseling sessions
- 50% off at Brown Elephant Resale Shops and discounts at local businesses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
