Part-time Dental Assistant

Benevis•Columbia, SC

11d•Onsite

About The Position

Creston Dental & Braces in Columbia, SC is seeking a part-time Dental Assistant/Patient Coordinator. Benevis is dedicated to making the world a happier place by providing quality, affordable dental care and creating over a million smiles annually. With over 2,000 employees nationwide, we are united in our mission to create happy, healthy smiles in a fun, compassionate environment. This role supports our mission by providing excellent dental care in the community and helping create more smiles and memorable experiences. The ideal candidate will love working with children, as they make up 70% or more of the patient base, and will participate in community events and team huddles.

Requirements

Graduation from a senior high school or GED equivalent.

Nice To Haves

Office experience in a dentist's or physician's office.
Experience with children's dentistry.

Responsibilities

Provide quality customer service to patients and parents at check-in and check-out.
Verify patient insurance eligibility and service limits.
Deliver quality and compassionate care to every patient.
Greet parents and patients upon entry and exit.
Keep waiting parents informed of appointment progress.
Maintain a clean and tidy waiting area and front desk.
Verify patient insurance eligibility prior to appointment and ensure accuracy in the patient's file.
Record and communicate service limits to the clinical team before treatment.
Prepare patient files, including pulling files, updating records, and verifying insurance and service limits before appointments.
Coordinate with the Clinical Team Leader and Doctors to facilitate same-day care.
Assist in meeting office financial targets by ensuring full hygiene and operative schedules.
Schedule follow-up operatory and six-month recall appointments.
Answer incoming calls, direct callers, and take messages.
Make outbound calls to confirm appointments, reschedule no-shows, and follow up on outstanding treatment.
Re-file all patient records at the end of the day.
Adhere to all government regulations, company standards, and compliance programs.
Verify, inform, and collect any out-of-pocket balances from patients before treatment.
Other duties as assigned.