Dental Assistant; Dental

The Centers•Cleveland, OH

About The Position

The Dental Assistant provides quality care and services to patients by assisting dentists and other staff with patient-care duties. This includes preparing exam rooms and instruments, sterilizing instruments, operating dental equipment, and taking X-rays. The role supports dental clinic operations and patient flow, documents visits, helps coordinate appointments, and works collaboratively with colleagues and volunteers to advance The Centers’ mission and serve the community.

Requirements

High school diploma or equivalent.
Two or more years of related work experience as a dental assistant.
CPR certification or the ability to obtain it.
Current and up-to-date Ohio Dental Board Radiograph Permit.
Consistently follow universal precautions and OSHA guidelines.
Ability to work with diverse patient populations.
Critical-thinking skills.
Proficient time-management skills.
Consistent, on-time attendance for all scheduled work hours.
Excellent oral and written communication skills.
Excellent organizational skills.
Excellent judgment and ability to appropriately handle problems.
Computer literacy.

Responsibilities

Clean, sterilize, and properly store instruments, and assist with ordering dental supplies to meet inventory needs.
Room patients during intake, take blood pressure, and dismiss patients with appropriate referrals as needed.
Support clinic flow by providing dentists with requested supplies and equipment.
Provide chair-side assistance and discuss treatment plans and postoperative instructions as directed by dentists.
Follow organizational client-care and satisfaction standards, comply with the QAI program, and promptly communicate client complaints to the Dental Director for resolution.
Document and chart each visit in the electronic health record.
Schedule follow-up visits or assist with rescheduling appointments.
Use computer systems for tasks including email, faxing, and screening.
Assist with clinic wrap-up and cleanup.
Promote effective communication within and between departments through teamwork.
Attend departmental and health-center all-staff meetings.
Contribute to departmental and organizational decision-making through active participation.
Work effectively and positively with co-workers and volunteers.
Perform other duties as assigned.