Dental Assistant

Riccobene Associates Family Dentistry•Leland, NC

5d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in their work, and contributes to a positive experience for patients and teammates. This hands-on, in-person role supports general and restorative procedures and also helps patients understand treatment recommendations and costs, arrange payment or financing, and schedule their next visit before leaving. The offices maintain full schedules, and the clinical team plays an important role in keeping appointments on track.

Requirements

1 to 2+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification and state-required credentials: NC DA II.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, and on-time attendance for the full scheduled shift.
Comfort working in person, staying focused on patients, and not using a phone during patient care.
Positive, professional attitude; ability to take feedback and treat patients and coworkers with respect.
Team-first approach, open communication, and willingness to help the office succeed.
Ability to discuss costs clearly and confidently without pressuring patients or avoiding the conversation.
Ownership of scheduling, appointment confirmations, and solving open-slot or unscheduled-appointment issues.
High standards for personal hygiene, grooming, and clean scrubs each shift.
Ability to provide at least two supervisor references; prior employers may be contacted about attendance, dependability, and teamwork.
Offers are contingent on satisfactory reference and background checks.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside during general and restorative procedures.
Take radiographs and impressions and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor's recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient's next visit while they are still in the chair.
Confirm upcoming appointments by phone and text to keep the schedule full and reduce no-shows.
Fill openings and cancellations and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates wherever needed during the day.