Dental Assistant

Riccobene Associates Family Dentistry•Cary, NC

1d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in their work, and helps create a positive experience for patients and teammates. In addition to chairside assistance, the role includes helping patients understand recommended treatment and its cost, arranging follow-up appointments, and supporting a full provider schedule. This is a hands-on, in-person position. The schedule is either Tuesday and Wednesday, or Tuesday, Wednesday, and Friday.

Requirements

Reliable, regular, predictable, and on-time attendance for the full scheduled shift.
Engaged, focused, professional, and positive conduct, including during busy days; able to take feedback and treat patients and coworkers respectfully.
Team-first approach, open communication, and willingness to help without being asked.
Comfort discussing costs clearly and confidently, without pressuring patients or avoiding the conversation.
Ownership of scheduling, appointment confirmations, and resolving open schedule slots or patients leaving without an appointment.
Professional hygiene and grooming, with clean scrubs each shift.
1–2+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
North Carolina radiography certification and state-required credentials.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Ability to provide at least two supervisor references; offers are contingent on satisfactory reference and background checks.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor's recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient's next visit before they leave.
Confirm upcoming appointments by phone and text to maintain the schedule and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates as needed throughout the day.