Dental Assistant Office Manager
About The Position
At Diamond Braces, we improve lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with exceptional service—the “AAA Experience.” We operate with a “No Smile Left Behind” philosophy and hold ourselves to high standards of accountability, professionalism, and operational excellence. We are a fast-growing orthodontic organization offering structured career paths, leadership development, and long-term advancement opportunities for individuals who are serious about growth. The Role We are seeking a strong, disciplined, and results-driven Dental Assistant Office Manager to lead daily operations, drive team performance, and ensure an outstanding patient experience. This is not a clerical role. This is a leadership position responsible for: Operational execution Team accountability Patient flow management Financial performance Compliance standards The ideal candidate operates the office as if it were their own business.
Requirements
- Minimum 2 years of office management or supervisory experience
- Experience in a dental or healthcare setting preferred
- Strong leadership presence and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Comfort with financial metrics and performance tracking
- Professional demeanor and organizational discipline
Nice To Haves
- Experience managing teams of 5+ employees
- Familiarity with dental practice management software
- Experience in orthodontics
Responsibilities
- Lead, coach, and hold staff accountable to performance standards
- Conduct structured team meetings and performance reviews
- Foster a professional, organized, and disciplined work environment
- Address performance issues promptly and document corrective action
- Participate in interviewing and hiring decisions
- Onboard and train new team members
- Develop future leaders within the office
- Manage scheduling, patient flow, and daily productivity
- Ensure the office operates efficiently during high-volume hours
- Monitor workflow and eliminate inefficiencies
- Oversee payroll hours, supply costs, and expense controls
- Monitor production and performance metrics
- Support billing processes and ensure financial accountability
- Ensure compliance with healthcare regulations and company policies
- Maintain accurate and secure patient records
- Enforce professional and ethical standards
- Resolve escalated patient concerns
- Maintain a high level of customer service
- Ensure the “AAA Experience” is consistently delivered
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Discounted orthodontic care for you and your family
- Loan assistance for dental assistant school and continuing education
- Professional growth and leadership development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
