Dental Assistant II

Riccobene Associates Family Dentistry•Mocksville, NC

1d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in their work, and helps make the day better for patients and teammates. This hands-on, in-person role combines chairside assistance with patient education and scheduling. The assistant helps patients understand recommended treatment and its cost, discusses payment options, and schedules follow-up care before patients leave. The office operates on full schedules, and each clinical team member contributes to keeping the day running smoothly.

Requirements

1 to 2+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or state-required credentials: NC DA II, SC, or VA as applicable.
Current CPR/BLS certification, or willingness to obtain it.
Able to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, and on-time attendance for the full scheduled shift.
Engaged and focused on patients during care, with no personal phone use during patient care.
Positive, professional attitude; takes feedback well and treats patients and coworkers with respect.
Team-first approach, open communication, and willingness to help without being asked.
Comfort discussing costs clearly and confidently, without pressuring patients or avoiding the conversation.
Ownership of scheduling, including scheduling from the chair, confirming appointments, and addressing open slots or patients leaving without appointments.
Professional personal hygiene, grooming, and clean scrubs each shift.
Able to sit or stand for extended periods, often four or more hours at a time, in a chairside position.
Able to bend, lean, twist, and reach over patients repeatedly throughout the day.
Able to use both hands with fine motor control and a steady grip to pass instruments, suction, mix materials, and take impressions.
Able to perform repetitive hand, wrist, and arm movements for the length of a procedure.
Able to see clearly at close range, including small detail, depth, and color.
Able to hear and respond to the dentist and patients while wearing a mask and working around equipment noise.
Able to speak clearly to give instructions and explain treatment to patients.
Able to lift, carry, and move supplies and equipment up to 25 pounds.
Able to move quickly between operatories, sterilization, and the front office throughout the shift.
Able to wear required protective equipment for the full shift.
Able to meet professional appearance and personal hygiene standards appropriate for close patient contact, including avoiding strong odors and fragrances.
Able to work with exposure to blood, saliva, radiation, disinfectants, and dental materials while following safety protocols.
Provide at least two supervisor references; prior employers are contacted regarding attendance, dependability, and teamwork.
Offers are contingent on satisfactory reference and background checks.
New team members complete a 90-day introductory period.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor's recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient's next visit while they are still in the chair.
Confirm upcoming appointments by phone and text to maintain the schedule and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk so nothing falls through the cracks.
Support teammates wherever needed throughout the day.