Dental Assistant II - Mobile Dental Program

Advocate Health and Hospitals Corporation • Chicago, IL

1d • Hybrid

About The Position

Under the supervision of the Manager and the Program Coordinator, the Dental Assistant II will provide operational, administrative, and patient support services for the Mobile Dental Program. This role supports access to care for pediatric and special needs populations by coordinating patient scheduling, registration, follow-up, and mobile dental program operations. The Dental Assistant will work approximately 10 days per month on the mobile dental unit. Operation days vary, but generally occur Monday- Thursday with an occasional weekend event. Mobile Dental Program Responsibilities: Assist in the coordination and delivery of care within a mobile dental unit in community settings. Prepare and maintain mobile operatories and equipment. Support patient registration, intake, and check-in processes at community sites. Coordinate patient flow and assist with documentation and record management. Schedule appointments and manage mobile clinic schedules. Communicate with patients, families, schools, and community partners regarding appointments and program services. Conduct follow-up communications and recall outreach. Assist with obtaining and maintaining required patient forms and documentation. Support care coordination for pediatric and special needs patients. Participate in community outreach events and mobile program activities as assigned. Clinic and Administrative Support: Schedule patient appointments and manage provider schedules. Check patients in and out of appointments. Verify patient demographic and insurance information as applicable. Coordinate referrals and follow-up appointments. Contact patients regarding treatment plans, missed appointments, and recall visits. Maintain accurate patient records and documentation within the electronic health record. Assist with inventory management and supply ordering. Ensure treatment rooms, equipment, and supplies are organized and ready for patient care. Clean, disinfect, and sterilize instruments and equipment in accordance with infection control standards. Maintain stocked, organized, and functional treatment areas. Perform basic laboratory procedures as assigned. Support quality improvement and patient satisfaction initiatives. Place an emphasis on patient safety, compliance, and high-quality patient service. Expectations: Provide compassionate, patient-centered service. Communicate effectively with patients, families, community partners, and team members. Maintain a professional and respectful environment. Demonstrate strong organizational and time-management skills. Attend required trainings and team meetings. Comply with all regulatory, safety, infection control, and organizational requirements.

Requirements

• High school diploma or equivalent.
• 1-2 years dental assistant experience.
• Good communication skills.
• Good customer service skills.
• Current CPR certification. (will provide upon hire)
• Completion of Coronal Polishing/Application of Pit & Fissure Sealant Course Approved by the Illinois State Dental Society.
• Ability to lift up to 35 pounds without assistance.

Responsibilities

• Assist in the coordination and delivery of care within a mobile dental unit in community settings.
• Prepare and maintain mobile operatories and equipment.
• Support patient registration, intake, and check-in processes at community sites.
• Coordinate patient flow and assist with documentation and record management.
• Schedule appointments and manage mobile clinic schedules.
• Communicate with patients, families, schools, and community partners regarding appointments and program services.
• Conduct follow-up communications and recall outreach.
• Assist with obtaining and maintaining required patient forms and documentation.
• Support care coordination for pediatric and special needs patients.
• Participate in community outreach events and mobile program activities as assigned.
• Schedule patient appointments and manage provider schedules.
• Check patients in and out of appointments.
• Verify patient demographic and insurance information as applicable.
• Coordinate referrals and follow-up appointments.
• Contact patients regarding treatment plans, missed appointments, and recall visits.
• Maintain accurate patient records and documentation within the electronic health record.
• Assist with inventory management and supply ordering.
• Ensure treatment rooms, equipment, and supplies are organized and ready for patient care.
• Clean, disinfect, and sterilize instruments and equipment in accordance with infection control standards.
• Maintain stocked, organized, and functional treatment areas.
• Perform basic laboratory procedures as assigned.
• Support quality improvement and patient satisfaction initiatives.
• Place an emphasis on patient safety, compliance, and high-quality patient service.
• Provide compassionate, patient-centered service.
• Communicate effectively with patients, families, community partners, and team members.
• Maintain a professional and respectful environment.
• Demonstrate strong organizational and time-management skills.
• Attend required trainings and team meetings.
• Comply with all regulatory, safety, infection control, and organizational requirements.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED