Dental Assistant and Receptionist

Specialized Dental Partners•El Paso, TX

2d•Onsite

About The Position

Westside Endodontics is seeking a versatile and dependable team member to join their practice in a float role supporting both the front office and clinical team. This position is ideal for someone who enjoys variety in their day, thrives in a fast-paced environment, and is passionate about delivering excellent patient care. This role will primarily focus on front office responsibilities, while also providing clinical support as needed.

Requirements

High school diploma or equivalent
Dental Assistant and Dental Radiology certifications in accordance with state regulations and practice standards
1+ years of Dental assisting and front office experience

Nice To Haves

Excellent communication skills and a team-first attitude
Reliable, organized, and comfortable in a high-level clinical setting

Responsibilities

Welcoming patients, handling check-ins/check-outs, and managing the reception area.
Booking appointments, confirming visits, and managing cancellations or no-shows.
Updating patient records, managing emails/correspondence, and scanning documents.
Collecting co-pays, processing payments, verifying insurance coverage, and preparing insurance claims.
Answering phone calls, handling queries, and providing patient education materials.
Provide chair-side clinical support to Drs by assisting, charting, patient education, operatory set-up and clean-up
Deliver a superior patient experience at all phases of their appointment
Take and process X-Rays
Maintain accurate patient records and documentation
Complete sterilization processes for equipment and operatories
Welcome, comfort and educate patients on oral hygiene and post treatment care
Ensure infection control protocols, maintain patient confidentiality and follow workplace regulations