Dental and Medical Biller

Your Smile Partners•New York, NY

5d•Remote

About The Position

We are hiring detail-oriented professionals to manage end-to-end revenue cycle management (RCM) for our growing network of dental and medical practices across the United States. This role offers a unique opportunity to launch a career in healthcare billing without prior experience—we provide comprehensive training, all required compliance certifications, and ongoing support. As a Dental and Medical Biller, you will be the financial backbone of multiple healthcare practices, managing insurance claims, patient billing, eligibility verification, and appointment coordination. You will work directly with practice teams to ensure accurate, timely claim submissions and maximum revenue recovery.

Requirements

High school diploma or equivalent (GED).
Strong attention to detail and accuracy in data entry.
Ability to multitask and manage multiple clients simultaneously.
Reliable internet connection and quiet workspace for remote work.
Excellent written and verbal communication skills.
Comfortable learning new software systems quickly.
Professional phone and email communication skills.
Willingness to complete HIPAA and compliance training.
Ability to meet deadlines consistently.

Nice To Haves

Any exposure to healthcare, medical terminology, or billing software.
Experience with insurance claim processing or customer service.
Knowledge of dental or medical billing codes (CPT, CDT, HCPCS).
Familiarity with practice management systems.
Experience managing multiple client accounts.

Responsibilities

Submit dental and medical insurance claims daily through secure clearinghouses.
Post insurance payments and process Explanations of Benefits (EOBs).
Process claim denials and initiate appeals with insurance companies.
Manage aging reports to ensure no claims miss timely filing deadlines.
Maintain accurate patient ledgers and reconciliation records.
Verify patient insurance eligibility 48–72 hours before scheduled appointments.
Confirm coverage details including deductibles, copays, and network status.
Obtain required pre-authorizations and referrals before service delivery.
Communicate eligibility findings to practice teams to prevent service delays.
Generate and send accurate patient statements and invoices.
Collect patient payments and process payment plans.
Respond to patient billing inquiries with clarity and professionalism.
Follow up on outstanding balances with sensitivity and tact.
Coordinate scheduling logistics and confirm patient appointments.
Ensure all patient demographic and insurance information is accurate.
Communicate appointment details and any pre-visit requirements.
Reduce no-shows through proactive patient reminders.
Manage billing workflows for multiple dental and medical practices simultaneously.
Maintain organized tracking systems for each client's unique billing requirements.
Meet individual client deadlines and reporting standards.
Communicate proactively with practice teams about account status and action items.
Follow HIPAA regulations for all patient health information handling.
Maintain secure, confidential records and communications.
Adhere to Business Associate Agreement (BAA) requirements.
Complete all required compliance training and certifications.
Document all work accurately for audit and quality assurance purposes.