Dental Administrator - St. Laurent Dental Centre

dentalcorp•Ottawa, ON

3d•CA$25 - CA$28•Onsite

About The Position

At St. Laurent Dental Centre, we’ve been proudly serving the Ottawa community with exceptional dental care. Our modern, family-friendly clinic is dedicated to creating healthy, confident smiles in a welcoming and professional environment. We offer a full range of dental services, from preventive and cosmetic dentistry to restorative treatments and advanced procedures. They are all delivered by a compassionate team that values patient comfort, education, and long-term oral health. Our practice combines the latest dental technology with a personalized approach to care. We believe that every patient deserves to feel heard, respected, and empowered to make informed decisions about their oral health. Located conveniently in the St. Laurent Shopping Centre, our office provides easy access, flexible hours, and a supportive atmosphere for both patients and team members. We take pride in maintaining a positive, collaborative workplace where dental professionals can grow, learn, and make a real difference in our community.

Requirements

Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner