Dental Insurance Accounts Receivable

American Dental Companies•Phoenix, AZ

About The Position

American Dental Companies , with headquarters in North Phoenix at 17 and 101, is a growing, doctor-owned organization committed to delivering exceptional dental care and creating a positive, collaborative work environment. We are seeking a detail-oriented and proactive Dental Accounts Receivable Representative to join our team.

Requirements

1–3 years of dental AR or dental billing experience
Strong understanding of dental insurance plans (PPO, HMO, Medicaid, EPO).
Ability to interpret EOBs and understand CDT codes.
Experience with claim appeals, corrected claims, and eligibility verification.
Proficiency in dental software (Denticon, Dentrix, Eaglesoft, Open Dental, etc.)
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Ability to work independently and meet deadlines.

Responsibilities

Follow up on outstanding insurance claims via phone, portal, and email.
Identify reasons for unpaid or denied claims and take corrective action.
Submit corrected claims, appeals, and necessary documentation promptly.
Ensure timely filing deadlines are met for all payers.
Resubmit claims with required attachments.
Address insurance retractions, recoupments, and underpayments.
Review EOBs to verify correct reimbursement according to contract.
Maintain accurate notes on all AR activity within the PMS.
Adhere to all regulatory requirements and maintain strict confidentiality of patient information.