Denials Support Associate Specialist

Ensemble Health Partners•Cincinnati, OH

1d•Onsite

About The Position

The Denials Support Specialist provides support for all denial and audit activities across the Mercy Health ministry. This position pays between $15.50 - $16.55/hr based on experience. This will be an on-site position at Blue Ash CBO in Cincinnati, OH. Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Requirements

1+ years of customer service experience
1+ years of denials experience
1+ years of accounts receivable experience
Knowledge of Microsoft Word and Excel
Experience in physician and hospital operations, billing, AR follow-up, denials & appeals, compliance, and provider relations.
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Nice To Haves

2 years’ applicable experience strongly preferred

Responsibilities

Provides support for all denial and audit activities across the Mercy Health ministry.
Processing and preparation of outgoing mail and data entry.
Meeting regulatory compliance requirements.
Performs other duties as assigned.