Denials Management Account Assistant

Prime Healthcare • Lewiston, ME

1d • Onsite

About The Position

The Denials Management Account Assistant is responsible for performing various administrative and clerical duties to support the Denials Management Department. The DM Account Assistant will receive completed appeals received from DM Analysts and Specialist, prepare appeal packets by printing required medical records and other materials as instructed, mail completed packets to correct addresses. In addition the assistant will complete timely phone and online follow up contact with payers to verify receipt of appeal and noting account with mailing and follow up information in accordance with department protocols. Other Clerical functions as needed.

Requirements

• Ability to multi-task and prioritize needs to meet required timelines.
• Previous office experience required.
• Effective written and verbal communication skills.
• Basic computer, Xerox, fax, scanning knowledge required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Responsibilities

• Receive completed appeals from DM Analysts and Specialists.
• Prepare appeal packets by printing required medical records and other materials.
• Mail completed appeal packets to correct addresses.
• Complete timely phone and online follow-up contact with payers to verify receipt of appeal.
• Note account with mailing and follow-up information in accordance with department protocols.
• Perform other clerical functions as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED