Demonstrator

Hy-Vee • Des Moines, IA

1d • Onsite

About The Position

Provides prompt, efficient and friendly customer service. Prepares a demonstration of a product for the customers in the store. Offers customers samples of the product, explains the product and makes suggestions for preparation.

Requirements

• High school or equivalent experience.
• Less than six months of similar or related work experience.
• Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Ability to have increased contact with people, interview or advise people.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepares product for sampling.
• Offers samples to customers.
• Answers customers’ product related questions.
• Explains products and makes suggestions on preparation.
• Organizes items needed to do demonstration.
• Insures adequate supplies are available.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Stocks supplies needed for demonstration.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees