Demo Environment Operations Manager

Wiz, Inc.

11d•$163,000 - $223,000•Hybrid

About The Position

The Demo Environment Operations Manager is a hybrid leadership role designed to lead projects and initiatives and drive operational efficiency in the Wiz Demonstration Environment. Functioning as a true working manager, this individual balances people management and strategic project delivery with hands-on engineering duties. In this role, you will lead the overall team of Demo Engineers, oversee day-to-day tasks, drive large-scale event delivery initiatives, and work directly alongside your team to build, troubleshoot, and maintain demonstration environments for global sales and marketing efforts.

Requirements

3 years of experience leading technical teams or managing technical operations, ideally within Sales Engineering, Technical Support, or DevOps environments.
5 years of hands-on experience with cloud platforms (AWS, GCP, Azure), API integrations, containerization (Docker, Kubernetes), and modern web stacks.
Experience with scripting (Python, Bash, JavaScript) for environment setup and automated testing.
Experience leading cross-functional delivery teams for corporate events, product launches, or software releases.

Nice To Haves

Proven ability to balance leadership/administrative duties with hands-on technical contribution as a working manager without losing momentum on either front.
Advanced experience managing, configuring, and optimizing workflows in Jira / Jira Service Management.
Dedication to empowering team members and supporting their day-to-day well-being and career progression.
Strong composure and organizational skills when juggling competing priorities during crunch periods around key events.
Exceptional verbal and written communication skills across technical and executive stakeholders.

Responsibilities

Directly manage, mentor, and evaluate the team of Demo Engineers, fostering a supportive environment.
Monitor bandwidth, assign incoming work, and ensure engineers have the tools, guidance, and backing necessary to complete tasks successfully.
Develop and refine best practices, standards, and guidelines for demo environment creation, maintenance, and scenario lifecycle.
Track operational metrics (ticket volume, fulfillment times, request types) to identify common pain points and continuously optimize operations.
Partner closely with Product teams to define long-term demo roadmap and strategy while leveraging deep technical expertise to evaluate feasibility, drive innovative demo capabilities, and architect scalable solutions.
Collaborate with Product Engineering, Sales Engineering, Product Marketing, and Executive Leadership to define deliverables and timelines for critical demonstrations.
Actively pick up and resolve demo requests alongside the team, fulfilling senior engineering responsibilities as needed.
Design, build, script, and configure demo environments, sample datasets, and cross-product integrations.
Work with cross-functional teams to develop and lead escalations when required.