Demo Engineer

Ironclad•San Francisco, CA

1d•$120,000 - $140,000•Hybrid

About The Position

The Solution Engineering and Technical Services (SETS) team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Success, Product and Implementation teams, forming a critical technical overlay to the solution evaluation process. As a Demo Engineer, you will report to the Technical Services Manager and ensure that field resources have the environments, tools and assets needed to effectively and efficiently build demos for prospects and customers. In this role you will collaborate heavily with your peers in the SETS team as well as sales, product and engineering in order to ensure demo assets align with the needs of the GTM team, and that product and engineering receive timely and actionable feedback on product features needed for effective field demos.

Requirements

Experience mapping business processes to product features and system solutions, ideally involving legal, sales and procurement users.
Strong technical skills and experience with common programming, scripting languages and Data formats, especially Javascript, Python, PHP, and JSON.
Experience working with APIs, middleware tools, API platforms and other integration technologies.
Experience with relevant partner systems, including but not limited to: Salesforce, SAP, NetSuite, Coupa, Microsoft (Dynamics, Sharepoint), ServiceNow, Workday, and Postman.

Responsibilities

Design and build scalable demo tools for Solution Engineers, Enterprise Architects and other GTM roles to allow them to effectively demonstrate the value of the Ironclad platform.
Design and build use-case and industry-specific demo environments and scripts.
Design and build Integrations to adjacent partner systems such as Salesforce, Microsoft Dynamics, SAP, etc, in support of demos of cross-system buy-/sell-side processes with Ironclad.
Work in close collaboration with product and engineering teams to ensure product enhancements are incorporated into demo assets.
Collaborate closely with the Product and Engineering teams to understand both short-term and long-term product roadmaps.
Provide support to Solution Engineers and Enterprise Architects in the development of specialized demos leveraging the team’s demo environments.
Bring actionable feedback to the product and engineering teams to drive the ongoing evolution of our core product.
Where necessary, identify and implement automation or self-help capabilities for demos and demo assets.

Benefits

Health, dental, and vision insurance
401k
Wellness reimbursement
Take what you need vacation policy
Generous parental leave for both primary and secondary caregivers
Family forming support through Maven for you and your partner
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
Opportunity to help build the company you want to work at