Demand & Supply Administrator

Toyota North AmericaNew York, NY

About The Position

Toyota’s New York Region's Demand & Supply Department is looking for a passionate and highly motivated Demand & Supply Administrator. In this role, you will be instrumental in managing the allocation and logistics of wholesale vehicles, ensuring smooth coordination between dealerships, transportation, and internal teams. Reporting to the Demand & Supply Manager, you will support the department’s goal of optimizing vehicle distribution and enhancing dealer satisfaction through accurate, timely, and efficient processes.

Requirements

  • High School Diploma or higher.
  • Excellent organizational skills, with a high attention to details, and ability to execute on specific deadlines
  • Proven experience in office management or administrative leadership role
  • Strong Microsoft skills within but not limited to: Excel, Outlook, Word, teams and PowerPoint
  • Demonstrated ability to effectively multi-task across diverse projects while proactively anticipating challenges and implementing timely solutions.
  • Strong knowledge of supporting departments and organizations with operations policies and procedures

Nice To Haves

  • Experience in automotive, logistics, or supply chain support roles where you’ve demonstrated attention to detail and problem-solving skills.
  • Tableau Experience
  • Ability or experience with event planning (coordinating meetings, setting up luncheons, managing RSVPs, etc.)

Responsibilities

  • Administer various aspects of vehicle services including fulfillment of associate lease vehicle request, annual vehicle registration renewals, and VSPP certificate distribution.
  • Updating department Dealer Daily with current reference materials including the production order.
  • Assist dealers with trades, RDR reversals, vehicle inquiries, TRAC flips, and request for Priority Shipments
  • Administer the process to pull vehicles including demos, pool vehicles, marketing/promotional vehicles, and TSPP replacement vehicles.
  • Serve as the primary contact for dealer and field traveler communications, addressing inquiries and resolving transportation or vehicle condition issues.
  • Manage new vehicle orders, changes, and tracking to ensure timely delivery to the correct dealerships.
  • Coordinate vehicle transfers during dealership ownership changes, including tracking and deviating units as needed.
  • Handle miscellaneous requests such as buybacks, PPO changes, and Monroney label updates.
  • Collaborate with logistics, transportation companies, and dealership personnel to resolve issues and improve processes.
  • Identify trends and recommend process improvements to enhance efficiency and accuracy.

Benefits

  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement
  • Team Member Vehicle Purchase Discount
  • Toyota Team Member Lease Vehicle Program (if applicable)
  • Comprehensive health care and wellness plans for your entire family
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
  • Paid holidays and paid time off
  • Referral services related to prenatal services, adoption, childcare, schools and more
  • Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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