Demand Planning Manager

Industrial Electric Manufacturing • Surrey, BC

17h

About The Position

The Demand Planning Manager is responsible for owning and driving the enterprise demand plan and forecasting process as a core component of the company's Sales & Operations Planning (S&OP) cycle. This role serves as the primary liaison between Sales and the broader supply chain organization, translating market signals and commercial intelligence into actionable demand plans that support business objectives.

Requirements

• Bachelor's degree in Supply Chain Management, Business, Operations, or a related field required.
• Minimum 5 years of experience in demand planning, sales forecasting, or S&OP within a manufacturing or industrial environment.
• Demonstrated experience leading or participating in a formal S&OP process.
• Proficiency with ERP systems required; INFOR/SyteLine experience highly preferred.
• Experience with BI tools (e.g., Power BI, Tableau) required for reporting and dashboard consumption.
• Advanced proficiency in Microsoft Excel and data analysis tools.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Nice To Haves

• APICS CPIM or IBF CPF certification preferred.
• ASCM CPIM certification preferred

Responsibilities

• Develop, maintain, and continuously improve the enterprise demand plan, incorporating inputs from sales, marketing, and customer data to produce a consensus forecast.
• Lead the demand review process within the monthly S&OP cycle, facilitating cross-functional alignment between Sales, Operations, and Finance.
• Serve as the primary point of contact for the Sales team on forecast requirements, new product introductions, promotions, and demand variability.
• Monitor forecast accuracy and bias metrics; implement corrective actions and drive a culture of continuous improvement in forecasting performance.
• Collaborate with Supply Planning to ensure demand signals are translated into feasible supply plans and highlight demand/supply gaps proactively.
• Maintain and improve demand planning tools, models, and ERP-based forecasting modules; partner with the Planning Systems Manager on system enhancements.
• Analyze market trends, customer order patterns, and historical data to refine statistical forecasting models.
• Prepare and present demand plan summaries and KPI dashboards to senior leadership during S&OP reviews.
• Support new customer onboarding and product launch planning by developing demand assumptions and ramp plans.
• Perform other duties as assigned by supervisor.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager