Demand Planner
About The Position
Kiokii Inc. is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories, and lifestyle. With our rapid growth, we have 28 stores in North America to-date and more to come! We are looking for a Demand Planner to join our Supply Chain team! As a Demand Planner, you will develop demand forecasts based on sales, marketing, and analytical data to support further decision making. This role is ideal for someone who thrives in a fast-paced retail environment and enjoys working with data to drive informed supply chain decisions.
Requirements
- 2–5 years of experience in demand planning, forecasting, supply planning, or inventory management, preferably in Retail or FMCG.
- Strong analytical skills with advanced Excel proficiency, including Pivot Tables and data analysis techniques.
- Experience working with ERP systems such as Oracle NetSuite or similar platforms.
- Solid understanding of demand planning principles, retail sales drivers, and product lifecycles.
- Strong attention to detail, problem-solving skills, and sound judgment when working with data.
- Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- Strong communication and collaboration skills, with experience working cross-functionally.
Nice To Haves
- Chinese (Mandarin/Cantonese) language skills are an asset.
- Experience in the beauty or fashion industry is an asset.
Responsibilities
- Develop and maintain demand forecasts using historical sales data, market trends, promotions, seasonality, and product lifecycle insights.
- Monitor key demand planning KPIs (e.g. forecast accuracy, bias, service levels) and investigate variances from targets.
- Provide scenario analysis and demand insights to support business planning and decision-making.
- Analyze demand patterns, forecast accuracy, and forecast bias to identify risks and opportunities.
- Partner with cross-functional teams to gather demand inputs and align on assumptions and internal priorities.
- Support product launches, promotions, and campaigns by translating commercial plans into demand forecasts.
- Collaborate with internal team to ensure demand plans are feasible and aligned with inventory, capacity, and service objectives.
- Communicate forecast changes, risks, and opportunities clearly to key stakeholders.
- Maintain accurate and up-to-date demand planning data within ERP and planning systems.
- Ensure data integrity across forecasting tools, reports, and dashboards.
- Continuously improve forecasting models, processes, and assumptions to enhance accuracy and responsiveness.
- Support the development of standardized demand planning processes and best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
