This position is accountable for the following KPIs Values: Excellence, Hard work, Stewardship, Difference, and Community. The basic job duties for this position include being knowledgeable on property safety and layouts, what not to wash, and tunnel equipment. The role involves greeting guests, safely guiding and loading vehicles, preparing vehicles for the wash process, performing safety inspections, making adjustments to car wash equipment, and knowing E-Stop locations. The team member will handle tunnel incidents effectively and safely, perform vacuum services, and participate in nightly close-down checklists. They will engage with guests using the 4 Steps of Service, be knowledgeable on single wash packages, and inform guests about Memberships. The role also includes training new team members, aiding in member visit success rates, and understanding License Plate Recognition/RFID sticker reads. Communication of key vehicle information and equipment retracts to the crew is essential. The team member will observe the vacuum area for guest satisfaction and be knowledgeable on membership management and the LEAP Conflict Resolution process. Completing daily shift reports, safely opening and closing the car wash with leadership, using ladders, and engaging the e-stop while cleaning are also responsibilities. Backroom safety and equipment knowledge are required, along with adherence to all company policies, procedures, safety standards, and codes of conduct. This includes following Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals. Assisting in cleaning the facility, including equipment, walls, trenches, vacuums, trash cans, and the lot, is part of the role. The position requires willingness to work in all weather conditions and the ability to lift up to 50 lbs. Team members will be on their feet 100% of the day and outside, and must attend all mandatory training sessions, team meetings, and cleaning events.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed