Dell AX Engineer - Top Secret Clearance
About The Position
PGTEK is a leading technology solutions provider delivering advanced infrastructure, cloud, and enterprise IT services to government and commercial organizations. We partner with industry leaders to design, deploy, and support mission-critical technology environments. We are seeking a highly skilled Dell AX Engineer to support a complex infrastructure environment focused on Dell AX systems and Microsoft Azure Local technologies. This role requires a technically experienced professional who can provide deep platform expertise, manage lifecycle activities, coordinate across multiple vendors, and ensure infrastructure platforms remain current, supported, and aligned with future technology direction. The ideal candidate will have strong experience with Azure Local lifecycle management, Dell integrated infrastructure solutions, hybrid cloud platforms, and enterprise infrastructure operations.
Requirements
- Active Top Secret clearance required.
- Hands-on experience managing Microsoft Azure Local lifecycle activities.
- Strong knowledge of Dell AX systems supporting Microsoft Azure Local.
- Experience supporting enterprise infrastructure in complex, multi-vendor environments.
- Strong understanding of Microsoft Azure Local architecture, releases, lifecycle management, and roadmap direction.
- Experience creating and maintaining technical documentation, including: Upgrade procedures, Operational guides, Support documentation, Validation matrices.
- Ability to assess and document interoperability across: Infrastructure platforms, Hardware configurations, Firmware versions, Software releases.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent written and verbal communication skills with the ability to collaborate across technical teams and vendors.
- Ability to independently manage technical projects and drive tasks through completion.
Nice To Haves
- Experience with Dell integrated systems, hyperconverged infrastructure (HCI), or hybrid cloud platforms.
- Experience supporting Microsoft lifecycle guidance and release management processes.
- Background with interoperability testing and infrastructure change management.
- Knowledge of firmware, driver, operating system, and platform compatibility considerations.
- Experience working directly with OEM and software vendor support teams.
- Familiarity with Dell infrastructure solutions and enterprise data center environments.
Responsibilities
- Own and support Microsoft Azure Local lifecycle management activities across Dell AX infrastructure environments.
- Plan, coordinate, and execute platform upgrades, updates, and maintenance activities.
- Manage Dell AX platform lifecycle activities, including version alignment, compatibility validation, and supportability assessments.
- Evaluate and validate Dell AX system compatibility with Microsoft Azure Local releases.
- Collaborate with Dell, Microsoft, and third-party technology partners to resolve integration challenges and support platform requirements.
- Monitor Microsoft Azure Local roadmap developments and assess potential impacts to existing Dell-supported solutions.
- Develop, maintain, and improve technical documentation, operational procedures, upgrade runbooks, and support guides.
- Create and maintain support matrices covering Azure Local versions, Dell hardware configurations, firmware, drivers, and validated environments.
- Identify lifecycle risks, version dependencies, and support gaps while providing recommendations to stakeholders.
- Support testing activities, change management processes, release readiness, and new feature adoption.
- Provide technical guidance regarding infrastructure supportability, interoperability, and lifecycle best practices.
- Serve as a trusted technical advisor to customers and internal teams.
Benefits
- Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
- Vision plan
- Dental insurance with the base dental plan option paid for by PGTEK
- Life Insurance
- Short and Long-Term disability
- Critical Illness insurance
- Matching 401(k) plan
- Discount on pet insurance through ASPCA Pet Insurance
- Employee Assistance Program
- Generous amount of PTO and Holidays
- Education Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
