Delivery

Artificial Intelligence Underwriting Company•San Francisco, CA

About The Position

Our customers are the world’s leading AI companies, including ElevenLabs, Intercom, UiPath, and many others not yet announced. As demand for AIUC-1 continues to grow, so does the need for a delivery function that can scale alongside it. As a member of the Delivery team, you will be the primary partner to customers from contract signature through certification – guiding them from kickoff to a completed AIUC-1 certification report that enables enterprises to confidently deploy their AI agents. You'll lead complex, multi-stakeholder engagements spanning evidence collection, technical evaluation, audit coordination, and certificate issuance. Along the way, you'll work closely with customer security and legal teams, external auditors, and AIUC's GTM and product teams to ensure successful outcomes under ambitious timelines. Beyond delivery, you'll help define how AIUC scales. Every customer engagement surfaces new patterns, challenges, and opportunities to improve our certification process and product. As one of the earliest members of the team, you'll play a key role in building the systems, playbooks, and standards that power AIUC's next stage of growth.

Requirements

4-7 years of experience leading complex, client-facing engagements in consulting, audit, enterprise delivery, or similar environments
Executive presence and strong communication skills, with the ability to build credibility with senior customer stakeholders
High attention to detail and sound judgment, particularly when evaluating evidence and making nuanced decisions
Comfortable operating in ambiguity and building processes where no established playbook exists
Exceptional project management skills with the ability to manage multiple enterprise customers simultaneously
A collaborative operator who enjoys working across customers, product, GTM, and external partners

Nice To Haves

Experience at a top consulting firm, audit firm, or forward deployed/customer deployment organization
Experience working with AI, security, compliance, or enterprise software
A product mindset with an interest in improving systems and building scalable processes

Responsibilities

Own the end-to-end AIUC-1 certification process, from scoping and kickoff through certificate issuance
Lead complex customer engagements across security, legal, engineering, executive stakeholders, and external auditors
Orchestrate projects under ambitious timelines while maintaining exceptional quality and customer experience
Drive productization of the AIUC-1 certification experience by turning repeatable customer patterns into scalable workflows, tooling, and product improvements
Partner closely with Product and GTM teams to translate customer insights into improvements to AIUC-1 and future product development