Copy of Delivery & Warehouse Specialist

SparkCharge•South Gate, CA

8d•Onsite

About The Position

We are looking for a passionate Delivery & Warehouse Specialist to support the deployment of Mobile Electric Vehicle charging operations across markets. This includes operation, and maintenance activities across Roadie V2, Roadie V3 and V3 Hybrid Units and past and future charging products. As a Delivery & Warehouse Specialist, you will provide on-site service for a variety of customers and help grow our mobile EV Charging Operations.

Requirements

Adhere to established safe driving guidelines.
Use equipment such as forklift and pallet jack to load box trucks and vans, and remain certified to operate all such equipment.
Perform all tasks in a safe manner, following all safety rules and guidelines.
Have the ability to back up into tight situations such as Blind Side or Busy Street
Have the ability to drive a vehicle with a trailer
Work safely & well with yourself and others including: SparkCharge team members across different markets.
Clean driving record
Clean Driver's license
Excellent or perfect driving record--no moving violations
Ability to operate a pallet jack/forklift
Customer service skills demonstrating the ability to confirm, reassure, or resolve customer concerns, issues, or apprehensions
Comfortable towing a trailer in a pick up truck
Ability to use hand tools, diagnostic equipment (digital multi-meter, power meter, etc.), laptop/tablet, and smartphone
Ability to pass a thorough background check
Ability to use mobile apps and a computer
Ability to understand and carry out instructions furnished in written oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Proven history of being punctual, reliable, and courteous
Ability to lift up to 75 lbs multiple times per day
Will be subject to continuous Motor Vehicle Record (MVR) monitoring

Nice To Haves

Commercial driver's license (CDL) preferred

Responsibilities

Unload & Deliver product from the Warehouse to the customers’ location, applying knowledge of driving regulations and roads in the area.
Perform pre-trip inspection of vehicles, trailers, and product to ensure that mechanical, safety and emergency equipment is in good working order, and to ensure that product is undamaged.
Perform all job responsibilities in adherence with established Company driving policies and procedures.
Report vehicle defects, accidents, traffic violations or damage to vehicles as required per company policies.
Load/unload SparkCharge EV charging equipment into a vehicle utilizing a pallet jack/forklift as well as manually lifting equipment that weighs 50-70lbs
Use GPS and SparkCharge’s app to locate customers
Promptly and meticulously documenting all service-related activities within SparkCharge’s Operating System
Demonstrate SparkCharge brand, mission, and purpose to customers through relevant human skills
Clearly communicate with customers to ensure their vehicle is accessible and ready to be charged
Safely operate SparkCharge charging equipment
Ability to troubleshoot equipment and problem solve when necessary
Maintain the service vehicle in good working condition to ensure safe and efficient transportation & Keep vehicle fueled in accordance to management instructions and business needs and notifies management of needed repairs.
Flexibility to work overtime when needed
Perform additional responsibilities as assigned
Ability to communicate with team members verbally and written through company communication channels.