Delivery Technician - Kent, WA

Performance Home Medical•Kent, WA
•$20 - $26•Onsite

About The Position

Performance Home Medical is seeking a motivated, high-energy Delivery Technician to join its Operations Team. The company has provided products and services since 1995 and focuses on helping patients manage their conditions through technology and clinical support. The role requires responsibility, reliability, attention to detail, multitasking in a fast-paced environment, and strong people skills when working with patients and colleagues across departments. Medical equipment experience is preferred, but training is available for the right candidate. This is a full-time position scheduled for 40 hours per week, plus on-call responsibilities. The regular schedule is Monday through Friday, with a rotating after-hours and weekend on-call schedule. The position includes delivery, setup, service, and explanation of equipment; patient support and troubleshooting; administrative and warehouse tasks; and care of company vehicles, property, and equipment. The company offers onboarding and training and an extensive benefits package.

Requirements

  • Excellent verbal and written communication skills.
  • Positive attitude and willingness to assist the team as needed.
  • Highly organized and detail-oriented.
  • Strong customer service and interpersonal skills, both in person and over the phone.
  • Technologically proficient with strong computer skills.
  • Compassionate and empathetic, with a commitment to providing a high level of patient and customer care.
  • Problem-solving ability and a demonstrated track record of high performance.
  • Responsible and reliable.
  • Valid driver's license and clean driving record; a current driving abstract must be presented.
  • Ability to lift 90 pounds repeatedly throughout the day.
  • Ability to work at multiple sites.

Nice To Haves

  • Background in medical equipment; training may be provided to the right candidate.

Responsibilities

  • Perform daily administrative tasks.
  • Troubleshoot patient equipment and service issues in person and over the phone.
  • Enter data and scan documents.
  • Obtain and complete documentation required by Performance Home Medical and contracted insurance companies.
  • Perform basic warehouse duties, including receiving, stocking, and cleaning.
  • Operate phone systems professionally.
  • Greet patients in a clinical setting and complete screening questionnaires.
  • Perform daily deliveries, including setting up, servicing, and explaining equipment.
  • Clean and maintain company vehicles, property, and equipment after daily use.
  • Participate in a rotating after-hours and weekend on-call schedule.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • AD&D
  • 401(k)
  • Employee assistance program (EAP)
  • Eight paid holidays
  • Comprehensive onboarding and training program
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