Delivery Technician I

Medcare Equipment Company LLCMechanicsburg, PA
$33,446 - $40,654Onsite

About The Position

The Delivery Technician I effectively interacts with patients/clients, their families, caregivers, and members of the healthcare/HME team in providing professional home medical equipment products and services. Provides delivery set-up, initial instruction, and pick-up of HME.

Requirements

  • High School or GED
  • Valid driver’s license with no significant infractions per the DMV within the last 3 years
  • Ability to obtain/maintain DOT medical card
  • Strong communication and customer service skills
  • Organized and detail oriented
  • Ability to use Tablet/iPad to navigate through internal system/application
  • Basic math skills

Nice To Haves

  • Previous delivery experience preferred

Responsibilities

  • Deliver, set up and pick up durable medical equipment, oxygen products, and supplies to home care patients and commercial accounts following all company policies and procedures.
  • Provide patient/client with clear instruction on the proper use of equipment.
  • Able to assess home safety, accessibility and patient/customer status and needs, communicate with supervisor or Quality team when patient/environment has changed.
  • Partner with dispatch department to create most efficient delivery routes.
  • Practice safe driving habits and ensure proper oversight of vehicle and equipment while on a delivery or pick-up.
  • Follow proper safety precautions, both on the road and within patient/client locations. Perform proper infection control procedures.
  • Treat patients with kindness and compassion.
  • On a rotating basis, ability to be on-call and respond to inquiries or concerns within company guidelines.
  • All other duties assigned.
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