Delivery Supervisor - The Odom Corporation (Kapolei)

The Odom Corporation•Kapolei, HI

5d•Onsite

About The Position

This position directly supervises assigned delivery staff and includes training, planning, informing, and directing work, appraising performance, rewarding, and disciplining, addressing complaints, and resolving problems through superior leadership.

Requirements

CDL class A required
Clean driving record, no SR22 insurance.
Copies of your CDL and DMV record required prior to start.
Excellent communication, both written and verbal.
Good customer relations skills.

Nice To Haves

Beverage delivery experience preferred.

Responsibilities

Is responsible for vacation and personal leave coverage for delivery staff.
Reads and efficiently works from routing manifest to delivering products to customers using truck, forklift, pallet jack and/or hand truck.
Accurately records invoices, credits, or other instructional information on the truck route manifest, complying with any special instructions for proper and efficient delivery.
Safely and efficiently delivers product to customer per instructions on manifest.
Collects money from customers, makes change, and records transactions on customer receipt.
Maintains accurate records of route, follows check-in procedures, verifying accurate payment for invoices and checks in any returned product.
Assists customers during delivery as needed.
Follows correct procedures to document customer receipt of product, omission, or error; collect payment as appropriate.
Listen to service complaints.
Place stock on shelves or racks.
Collects or picks up empty containers, rejects, or unsold merchandise.
Issues or obtains customer signature on receipt for pickup or delivery.
Perform pre-trip/post-trip inspection of assigned vehicle and complete pre-trip/post-trip report; distribute as directed.
Suggests and implements ways for the warehouse and company to improve profits, improve quality, and improve service.