Delivery Supervisor

Hayat Pharmacy•Milwaukee, WI

5d•Onsite

About The Position

This role is responsible for overseeing delivery operations, ensuring drivers adhere to company policies, managing various administrative tasks, and coordinating daily routes and deliveries. The Delivery Supervisor will also handle problem-solving, communication with other departments and external partners, and financial reconciliation.

Requirements

Experience in a supervisory or leadership role
Familiarity with delivery operations and logistics
Proficiency in using computers for data entry and tracking
Strong communication and problem-solving skills
Ability to manage multiple tasks and prioritize effectively
Attention to detail for tasks like reconciliation and data entry
Ability to work with pharmacies to correct addresses
Understanding of timecard verification
Experience with generating and processing deliveries (e.g., Fed Ex)
Ability to maintain an organized workspace
Experience in communicating critical information between shifts

Responsibilities

Ensure drivers are following all company policies – uniform, professionalism and respect, etc.
Verifying, scanning, and processing facilities
Monitoring and responding to emails and chats
Reconciling drivers as they return
Rebin dry returns and make sure returned fridge items are in the appropriate fridge
Answer phone calls and problem solve the situation – cancelling, rescheduling, finding service, etc.
Hang delivery bags according to zip codes
Check with and expedite H20 for facilities and retail deliveries at various times throughout the afternoon
Get/calculate driver count for each shift
Split deliveries to the drivers/build the routes
Check all fridge items so drivers don’t forget before leaving
Assist drivers with scanning routes as needed
Ensure/Track which phone and car each driver is using
Enter counts for drivers and pickups into trackers
Work with pharmacies (if needed) to correct addresses
Check timecards to verify accurate punches for all team members
Generate, print, and process Fed Ex deliveries as needed
Clean and organize Delivery Central to maintain a neat and efficient workspace
Communicate with other supervisors to “pass down” any critical notes from the previous shift
Count money from all driver reconciliations, enter in computer tracker, and place in safe
Other duties as assigned