Delivery Specialist
About The Position
The Delivery Specialist is responsible for maintaining and operating store vehicles to safely and efficiently deliver parts and/or products to professional customers. This role also involves collecting money on C.O.D. deliveries and picking up customer returns. The position requires the use of delivery fleet management hand-held devices for processing deliveries, capturing signatures, updating mileage, and completing daily vehicle inspections. The specialist must ensure vehicles are clean, maintained, and secure, along with keys, fuel/fleet credit cards, hand-held devices, and collected monies. Communication with store management regarding customer needs or vehicle issues is essential. Additional duties may include general customer service, stocking, merchandising, and running errands, occasionally assisting as a cashier or with merchandising tasks when business demands. O’Reilly Auto Parts emphasizes career growth and a promote-from-within philosophy, offering a comprehensive benefits and compensation package in a supportive work environment.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Nice To Haves
- Familiar with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages (Spanish is highly desired).
Responsibilities
- Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
- Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
- Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
- Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
- Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
- Communicate any problems or special needs from customers to store management.
- Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
- Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
- Clock in/out according to company policy.
- Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
- May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
- All other duties as assigned.
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
