Delivery Specialist

O'Reilly Auto Parts•Burley, ID

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. The specialist uses fleet-management handheld devices to process deliveries, capture signatures, update mileage, and complete inspections; keeps vehicles and delivery materials secure and maintained; and communicates customer needs and vehicle issues to store management. Additional store duties may include customer service, cashiering, stocking, merchandising, sweeping, running errands, and handling returns. Bilingual candidates are encouraged to apply.

Requirements

  • Ability to quickly match alphanumeric sequences.
  • Strong interpersonal communication skills.
  • Ability to adapt quickly and effectively to changing delivery situations.
  • Driving record must meet the standard set in the company's 14/18-point record system.
  • Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

  • Familiarity with automotive parts.
  • Ability to operate other light store equipment.
  • Fluency in multiple languages; Spanish is highly desired.

Responsibilities

  • Operate company vehicles to deliver parts and products safely and efficiently.
  • Use fleet-management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
  • Keep delivery vehicles clean and maintained, and complete inspections before operating them.
  • Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
  • Collect payment for C.O.D. deliveries and pick up customer returns, including new, warranty, and core returns; complete driver return slips.
  • Communicate customer problems or special needs to store management.
  • Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
  • Fill the vehicle's fuel tank and lock and secure the vehicle at the end of the business day.
  • Clock in and out according to company policy.
  • Perform additional duties as assigned, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting up stock orders.
  • Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business requires.
  • Perform all other duties as assigned.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan.
  • 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance.
  • Optional flexible spending account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.
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