Delivery Specialist
About The Position
The Delivery Specialist at O'Reilly Auto Parts is responsible for maintaining and operating store vehicles to deliver parts and/or products to professional customers safely and efficiently. This role also involves collecting money on C.O.D. deliveries and picking up customer returns. The position requires the use of delivery fleet management hand-held devices for processing deliveries, capturing signatures, updating mileage, and completing daily vehicle inspections. The specialist is also responsible for vehicle cleanliness, maintenance reporting, and securing company assets like vehicles, keys, fuel/fleet credit cards, hand-held devices, and collected monies. Beyond deliveries, the role may include general customer service, stocking, merchandising, and other store duties as assigned. O'Reilly Auto Parts emphasizes a promote-from-within philosophy and offers a comprehensive benefits and compensation package, fostering a rewarding and positive work environment for career growth.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Nice To Haves
- Familiar with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages (Spanish is highly desired).
Responsibilities
- Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
- Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
- Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
- Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
- Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
- Communicate any problems or special needs from customers to store management.
- Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
- Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
- Clock in/out according to company policy.
- Assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates.
- Sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders.
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
