Delivery Specialist
About The Position
The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also involves collecting payment for C.O.D. deliveries and picking up customer returns. The specialist uses delivery fleet management handheld devices to process deliveries, capture customer signatures, update mileage, and complete vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained, communicate customer issues to store management, and report vehicle maintenance needs, accidents, or damage promptly. The position may also include customer service and other store duties, such as cashiering, merchandising, stocking, straightening stock, sweeping, running errands, and handling or checking in returns and stock orders. Bilingual candidates are encouraged to apply, and Spanish fluency is especially desired.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.
Nice To Haves
- Familiarity with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Operate company vehicles to deliver parts and products to customers safely and efficiently.
- Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep delivery vehicles clean and maintained, and complete daily inspections before operating them.
- Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
- Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
- Communicate customer problems or special needs to store management.
- Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
- Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
- Clock in and out according to company policy.
- Perform additional assigned duties, including customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
- Occasionally assist customers, serve as a cashier, or help with merchandising tasks, including phones, sales, and service, when business requires.
- Collect money on C.O.D. deliveries.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance with optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
