Delivery Specialist

O'Reilly Auto Parts • Cedar Rapids, IA

89d

About The Position

The Delivery Specialist operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Delivery Specialists use handheld fleet-management devices to process deliveries, capture customer signatures, record mileage, and complete vehicle inspections. They keep vehicles and related equipment secure, clean, and maintained, report vehicle issues to store management, and communicate customer problems or special needs. Depending on business needs, the position may also support customer service, cashiering, stocking, merchandising, and other store tasks. Bilingual candidates are encouraged to apply.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company-mandated driving eligibility requirements.

Nice To Haves

• Familiarity with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Operate company vehicles to deliver parts and products safely and efficiently.
• Use handheld fleet-management devices to process deliveries, capture signatures, update mileage, and complete daily vehicle inspections.
• Keep delivery vehicles clean and maintained, and inspect them before operating.
• Secure delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money.
• Collect money for C.O.D. deliveries.
• Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
• Communicate customer problems or special needs to store management.
• Immediately report vehicle maintenance needs, accidents, or vehicle damage to the store manager.
• Ensure the fuel tank is filled and secure the vehicle at the end of the business day.
• Clock in and out according to company policy.
• Perform additional duties as assigned, such as customer service, sweeping, stocking and straightening stock, merchandising, running errands, and checking in and putting up stock orders.
• When business requires, assist customers, serve as a cashier, and help with merchandising, phones, sales, or service.
• Perform all other duties as assigned.

Benefits

• Competitive wages and paid time off.
• Stock purchase plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional flexible spending account (FSA).
• Team Member health and wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed