Delivery Specialist DOT, FM

Tractor Supply Company • Woodstock, GA

2d

About The Position

The Delivery Specialist delivers purchased merchandise to customers within an assigned market while meeting delivery and quality standards. The role provides a positive customer experience by building trusted relationships, offering advice, ensuring safe delivery, resolving problems, and handling product returns as needed. The position involves operating and maintaining a delivery vehicle and related equipment, including a trailer at times, and working with customers, field sales, and store personnel. Deliveries are made in all weather and road conditions, and the role may require flexibility to work evenings and weekends.

Requirements

• Must be at least 21 years of age.
• Must have at least 3 years of driving experience and meet motor vehicle record (MVR) check requirements.
• A valid driver’s license with a clean driving record is listed among preferred qualifications.
• Must be able to complete required training.
• Must be able to communicate effectively with team members and customers, read, write, and count accurately, and navigate using GPS systems and maps.
• Must have the physical and mental stamina to move quickly and safely through the store and outdoor areas.
• Must be able to push and pull merchandise up to 2,000 pounds with proper material-handling equipment, and lift and move large, bulky, or heavy merchandise.
• Must be able to safely load and unload a delivery truck.
• Must be able to work various shifts, including evenings and weekends, as required.
• High school diploma or equivalent is preferred.
• DOT Medical Card as required.

Nice To Haves

• Previous truck delivery experience.
• Experience using a hand truck, dolly, pallet jack, and forklift.
• Ability to operate job-related equipment efficiently, safely, properly, and accurately.
• Excellent time-management skills and ability to meet tight deadlines.
• Strong customer-service skills and a professional, friendly attitude.
• Strong written and verbal communication skills.
• Ability to use Microsoft Outlook and Outlook Calendar.

Responsibilities

• Maintain regular and predictable attendance.
• Make timely deliveries, meeting or exceeding scheduled delivery times.
• Operate and maintain a clean, organized delivery vehicle and delivery equipment, including a trailer at times.
• Load, unload, and organize products safely and efficiently.
• Perform pre-trip and post-trip vehicle inspections.
• Maintain accurate delivery records and document issues that arise.
• Communicate with customers during deliveries to provide updates or address concerns.
• Provide exceptional, friendly customer service.
• Partner with the field sales team and store personnel to meet customer needs.
• Handle products carefully to prevent damage and ensure safe transport.
• Follow traffic laws and company policies for safe driving.
• Handle returns, exchanges, and customer inquiries as needed.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Comprehensive total reward package for eligible full-time and part-time Team Members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED