Delivery Specialist
About The Position
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates are encouraged to apply. The role involves operating company vehicles, using delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections. The specialist is responsible for keeping vehicles clean, maintained, and secure, as well as managing keys, fuel/fleet credit cards, hand-held devices, and collected monies. They will pick up customer returns, communicate customer needs or problems to store management, and report any vehicle maintenance needs, accidents, or damage immediately. Daily tasks include ensuring the fuel tank is filled and securing the vehicle at the end of business, and clocking in/out according to company policy. Additional duties may include customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, and occasionally assisting customers, serving as a cashier, and/or helping with merchandising tasks.
Requirements
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Nice To Haves
- Familiar with automotive parts.
- Ability to operate other light store equipment.
- Fluency in multiple languages (Spanish is highly desired).
Responsibilities
- Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
- Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
- Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
- Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
- Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
- Communicate any problems or special needs from customers to store management.
- Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
- Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
- Clock in/out according to company policy.
- Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
- May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
- All other duties as assigned.
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
