Delivery Specialist

O'Reilly Auto Parts•Wautoma, WI

About The Position

The Delivery Specialist maintains and operates store vehicles to deliver parts and products to professional customers safely and efficiently. The role also collects payment for C.O.D. deliveries and picks up customer returns. Bilingual candidates are encouraged to apply; Spanish fluency is highly desired. The position includes securing and inspecting vehicles and delivery equipment, communicating customer needs and vehicle issues to store management, and completing other store duties as needed. These may include customer service, stocking, merchandising, cashiering, handling returns, and running errands. O’Reilly Auto Parts describes a promote-from-within philosophy and offers opportunities for career growth. The company is an equal opportunity employer and may provide reasonable accommodations to qualified individuals with disabilities. Company-provided systems may be electronically monitored, and video cameras are used in common internal and external areas.

Requirements

Ability to quickly match alphanumeric sequences.
Strong interpersonal communication skills.
Ability to adapt quickly and effectively to changing delivery situations.
Driving record must meet the standard in the company’s 14/18-point record system.
Must possess a legally required state driver’s license and meet company-mandated driving eligibility requirements.

Nice To Haves

Familiarity with automotive parts.
Ability to operate other light store equipment.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Operate company vehicles to deliver parts and products to customers safely and efficiently.
Use delivery fleet management handheld devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
Keep vehicles clean and maintained, and complete daily inspections before operating them.
Keep delivery vehicles, keys, fuel or fleet credit cards, handheld devices, and collected money secure.
Pick up customer returns, including new, warranty, and core returns, and complete driver return slips.
Communicate customer problems or special needs to store management.
Immediately report vehicle maintenance needs, accidents, or damage to the store manager.
Fill the fuel tank and lock and secure the vehicle at the end of the business day.
Clock in and out according to company policy.
Perform other assigned duties, which may include customer service, sweeping, stocking and straightening stock, merchandising, running errands, handling core returns, and checking in and putting away stock orders.
Occasionally assist customers, serve as a cashier, or help with merchandising, phones, sales, and service when business needs dictate.